SMART CLIENT REQUESTS

Build the request. Save the template. Repeat.

Build any client request your firm runs — then send it, reuse it, and let clients complete it section by section. No chasing, no tech skills needed.

Requests
Client Onboarding
This Client Onboarding Checklist helps us gather essential information to understand your situation. Complete each section carefully.
Progress38 / 52
General Information 12/12
Business Information 7/10
Financial Information 1/10
Documents 10/10
Payroll 10/10
Business Information
1Business Name
Green Landscaping
2Is your business registered as an LLC or Corporation?
Yes No
2.1Please upload proof of your LLC or Corporation registration (e.g., Articles of Incorporation, Certificate of Formation, or similar documentation)
Drop files to attach, Liscio Vault or Browse
3Business Address
123 Maplewood Lane, Springfield, IL 62704
4Business Primary Activity
Landscape design, installation, and maintenance services

Accounting firms spend up to 40% of their time chasing clients.

60%

Less time spent chasing clients

8 hours

Avg. saved per person, per week

8X

Faster avg. text message response time

SMART QUESTIONS

Questions that adapt to each client

Smart Client Tasks show or hide questions and file requests based on a client's answers — so they only see what's relevant, and you collect everything you need the first time.

Monthly Close Checklist
3/15
Financial Statements 0/3
Income and Revenue 0/2
Expenses 0/2
Payroll 0/2
Inventory 0/2
Payroll
10. Include a file showing all payroll reports for the month
Drop files to attach or Browse
11. Can you confirm all payroll taxes and deductions in these reports are accurate?
Yes No

CUSTOM QUESTIONS

Build any request, no tech skills needed

Create professional client requests with your own questions, sections, and conditional logic. Set question types, add follow-ups, and tailor each request to how your firm actually works.

New request Preview
Request
Untitled
Description
1 Personal details
Did your address change this past year?
Add new section
Yes / No
Question
Did your address change this past year?
Add conditions based on the answer
If answer is “Yes”
Action
Short answer
Follow-up question
What is your new mailing address?

SAVE TEMPLATES

Turn your best requests into reusable templates

Save any request as a template so your whole firm can send it in seconds — with consistency across every client and every month.

Create a request
Choose a template
Pick up where you left off
Start from scratch
Templates
Client Onboarding
Monthly Close Checklist
Bank & Credit Card Reconciliation
Payroll Documents Request
1099 Vendor Information
Year-End Cleanup

WHAT FIRMS SAY

"

No more physical documents. No more client notes on post-its. No more lost client emails. Clear, clean, organized.

Deanna Johnson
Deanna Johnson
Client Communication & Outreach · Allman Johnson
"

Liscio has been a life saver. So easy to exchange client info with the utmost confidence.

Angel Przybylowicz
Angel Przybylowicz
AP Keeping, LLC
"

Liscio was exactly what we needed to combine our tech stack and improve our efficiency to help our team and the clients.

Shannon Sheridan
Shannon Sheridan
Eclipse Accounting and Tax
"

I love Liscio! It has completely changed my firm, onboarding, and how I interact with my team!

Katey Maddux
Katey Maddux
Katey Maddux Enterprises

COMMON QUESTIONS

Everything you need to know about Smart Client Requests

Liscio is a File Intelligence platform that gives accounting firms one secure place to gather, organize, and track every client document and request.

Do my clients need a login to complete a request?
No. Clients get a secure link to their request and complete it section by section — no app download or password to set up.
Can I build my own questions and sections?
Yes. Add your own questions, group them into sections, and set the response type for each one — short answer, yes/no, file upload, and more.
What are conditional questions?
Conditional questions show or hide follow-up questions and file requests based on how a client answers, so each client only sees what applies to them.
Can I reuse a request for every client?
Yes. Save any request as a template, then send it to any client in seconds — with the same questions and structure every time.
Does it work on mobile?
Yes. Clients can complete a request from their phone, tablet, or desktop, and can pick up right where they left off.
Is my clients' data secure?
Yes. Liscio is SOC 2 certified and files are encrypted in transit and at rest.

Stop chasing. Start collecting.

Build a request your clients actually finish — and know exactly what's pending.