New Changes to Web Experience

We’re excited to announce a wave of usability and security enhancements is now live. We understand that it is a busy season for many of you, so we’re focused on core usability and security changes.

Here’s what to expect:

• Legibility Enhancements 
  Many of you have reported that certain of our fonts and contrast colors are difficult for some clients to read. To address this, the newly released feature is ADA-compliant legibility enhancements throughout the client-facing platform.
• Improved Device Support
  We know that your clients use a variety of phones and tablets. To better support the full range of devices your clients use, we are continuing to migrate our code to React. This is the same client-facing technology that Facebook, AirBnB, and Microsoft use to deliver great experiences. This release will immediately improve the phone and mobile-web experience for clients.
• Superior Security
  To improve security and minimize the risk of presenting firm data to clients, we are drawing a thick line between the firm and client experience. To support this, firms will use a different web URL than clients. Clients will not be impacted by this. Clients will continue to see and use the same links they always have. The change will only affect the URL that firms use. Here is the impact to your team:

• Updated login page with a custom-branded option.
• Once logged in you will be directed to firm.liscio.me. This is a new URL for firms. 
• If you’ve bookmarked specific Liscio pages, you’ll automatically be redirected to them.

We take protecting client data seriously and this change mitigates the risk of client data exposure.  

Client Communication
We added messaging to the client portal, informing them of the changes. View client web changes below:

Custom Branding

Custom-branded login pages are included in this release. If you haven’t spoken to us about your login page, please contact us at support@liscio.me.