Platform

The Accounting Firm Platform Built Around Every File

See how Liscio makes that possible — from the moment a file arrives to the moment the work is done.

Product screenshot — platform overview / client list view
Platform overview UI
File Intelligence

It starts the moment a file arrives.

Every client sends files named whatever their phone or scanner produced. Before anyone can do real work, someone has to figure out what each one is. File Intelligence handles that the moment it lands.

PDF
scan_final_2.pdf
Unnamed · Unmatched · Unrouted
Before
PDF
Johnson_Sandra_1040_2024_FY.pdf
Renamed · Client matched · Request item matched
After
RenamedClient matchedRequest matchedAutomatic export
Client Timeline

By 9am you already know. You haven’t opened a single file yet.

Every file, message, request, and signature in one chronological view — per client. Not a log. A complete picture that tells you exactly what needs to happen next.

8
hrs / per week average savings per person
1
Place for every client interaction
SJ
Sandra Johnson
2024 return · last 7 days
ActiveSigned
  • 3 files received · W-2, 1099-INT, mortgage interest
    Auto-matched to 2024 request
    8:47am
  • Files renamed, filed and queued
    File Intelligence
    8:48am
  • Reminder sent — missing 1099-DIV
    Automated cadence · day 3
    8:00am
  • Client text reply — “Sending the rest tonight.”
    Logged to thread
    Yesterday
  • 8879 signed — e-file authorization
    Sandra Johnson · iPhone
    Mar 12
  • Pending — brokerage 1099-DIV
    Next reminder · tomorrow 8am
    Queued
By 9:30am, you've done what your morning used to look like. That's not an efficiency gain. That's a different kind of morning.

That’s not an efficiency gain. That’s a different kind of morning.

The platform

One intelligent file.
Everything else follows.

Completed work, delivered and signed.

Communicate

Any client, in the channel they actually respond to.

Every client conversation in one secure place.

Send and receive messages directly in Liscio — no email required. Every message stays connected to the client record it belongs to, visible to the whole team.

Screenshot: secure message thread inside Liscio

Text clients without giving out a personal number.

Clients respond to texts 8X faster than email. Send from inside Liscio — texts arrive from a dedicated firm number, replies come back alongside messages, requests, and documents. No personal phone numbers, no missed context.

Screenshot: two-way texting thread on the firm’s number

See client emails in the same place as everything else.

Connect Gmail or Outlook and client emails surface alongside secure messages and texts — one chronological view. Convert any email to a task in one click.

Screenshot: Gmail / Outlook email surfaced in a client thread

Draft replies in your firm’s voice in seconds.

Digital Assistant reads the client thread and proposes the reply — no prompting required. You approve and send. Tone, context and history are already accounted for.

Screenshot: Digital Assistant drafting a reply with client context

Gather

What you need, without the chase.

Send a request. Track everything. Follow up automatically.

Build a request with exactly what you need — sections, conditional logic, file uploads, yes/no, open text. Clients see a clear checklist and complete on any device. You see what came in, what’s still missing, and when the next reminder goes out. Reminders go out automatically — 7 days before due, 1 day before, 1 day past due, and weekly after that. Liscio sends, logs, and stops once the request is satisfied.

Screenshot: Smart Request checklist — 4 received, 1 overdue with reminder

Assign a task to a client, see when it’s done.

A task lands in the client’s inbox, not in their personal email. You see status update in real time on the client record.

Screenshot: Client Tasks list with assignee, due date, completion

Import your PDF organizer. Liscio converts it into a personalized digital questionnaire.

Upload the organizer you already use. Liscio maps each question into a guided flow, pre-fills what it already knows about the client, and sends it directly — no printing, no mailing, no manual entry. Organizer reminders follow the same automatic cadence as requests. Firms using Smart Tax Organizers see 60% organizer return rates.

Screenshot: reminder cadence editor — day 3, day 7, stop on complete

Deliver

Tax returns clients actually complete.

Send the completed return as a guided delivery experience, not a file attachment.

The client opens Tax Center, reviews their return in-browser, and signs with KBA — identity verification built in, no DocuSign required. You can include a payment link. The delivery logs everything: opened, signed, paid, date-stamped.

Screenshot: Smart Tax Delivery — review · sign · pay on mobile

Every document that needs a signature, in one place.

eSign — built on Adobe Sign — handles engagement letters, consent forms, W-9s, and anything else that needs a client signature. Send from Liscio. Sign from any device. Everything stays in the client's thread.

Screenshot: eSign — engagement letter ready for signature

Track

Every client’s full story, without asking anyone.

Every message, file, request and signature — in order.

Timeline shows the complete history of every client interaction in chronological order. No searching across inboxes, no checking multiple tools. Everything that happened with that client — visible in one scroll.

Screenshot: Timeline — one full week of activity per client

Set a reminder schedule once. Liscio follows up until the job is done.

Automated reminders go out 7 days before the due date, 1 day before, 1 day past due, and weekly after that. They stop automatically once the client completes the request. Firms using Liscio report 60% less time chasing clients.

Screenshot: automated reminder cadence — active, completed, stopped
For your firm

Built for the way your firm runs.

Every firm runs differently. See how Liscio fits the way yours works with clients.

Tax firms

Hundreds of unnamed files, one season.

Tax season means files arriving with names no one wrote on purpose. Your team figures out what each one is before the real work can start.

See how it works →
CPA firms

Year-round client work in one place.

Files, messages and signatures are scattered across email, text and three different tools. Liscio brings them under one record.

See how it works →
Bookkeeping firms

The monthly chase, handled.

Bank statements, receipts, invoices — every month from the same clients. Liscio asks, tracks and reminds without you starting it.

See how it works →
Solo practitioners

The firm that fits in one head.

You’re the accountant, the admin and the follow-up department. Liscio holds the status so you don’t have to.

See how it works →

When files stop being work, your firm starts moving.

This is what changes when the file stops being work.

Your team stops carrying things in their heads.

Your clients stop being the bottleneck.

New staff gets up to speed in hours.

Tax season becomes a workflow.

One system replaces a stack of tools.

The firm looks as organized as it should feel.

Integrations

Works with the tools you already have.

Liscio connects to SharePoint, OneDrive, Gmail and Outlook — so the intelligence layer works with the tools your firm already has.

MS
Microsoft
SP
SharePoint
OD
OneDrive
GM
Gmail
OL
Outlook
From firms running on Liscio

What changes once everything connects.

“We used to spend the first hour of every morning figuring out what came in overnight. Now we know before we sit down.”

NM
[Name]
[Role] · [Tax Firm] · [City]

“Any person on our team can look at a client’s timeline and know exactly where things stand. We stopped asking each other.”

NM
[Name]
[Role] · [CPA Firm] · [City]

See what your firm can do.

Bring your own documents. See exactly what changes — in your firm, with your clients, starting Tuesday morning.